Service Support | TENSORTEC—World's Leading Provider of AI Computing Modules and Intelligent Agent AGI Solutions

Sales & Marketing Support

Global Business Consulting: sales@tensortec.net

On-site Implementation Services

Dedicated Engineer Support, Personalized Deployment
Global Service Team

A worldwide network of subsidiaries delivering local, responsive support.
24/7 Customer Support

Always-available hotline support ready to assist 0086-18027664531
Process System Support

Deliver on a weekly basis and standardize the delivery process
Continuous Value Enhancement

We provide remote upgrades for new features and systems, ensuring your solution evolves with your needs.
Professional Training Support

We provide theoretical and on-site training to enhance solution management capabilities.

Technical Support

support@tensortec.net

01

Top-Level Planning and Design

We establish the overarching framework for successful AI product implementation. This includes defining the organizational structure, developing technical whitepapers, and formulating implementation strategies. This foundational work creates a unified framework for technical support and ensures all subsequent initiatives remain aligned.
02

Agile Implementation & Advancement

Guided by the MVP (Minimum Viable Product) concept, we identify the core efficiency or quality improvement points to initiate agile iterations. Concurrently, the design phase is rigorously aligned with the top-level planning, enabling rapid validation of the practical impact of technical support.
03

Dual-Track Collaborative Assurance

We balance flexibility and systematic control to drive continuous innovation within a managed risk framework. This approach enables rapid, iterative advancements in technical support, ensuring immediate needs are met while preserving scalability for future expansion.
04

Effectiveness Verification & Optimization

We validate the impact of technical support through real-world applications—collecting data from teaching, research, and management scenarios to analyze product effectiveness. Based on these insights, we continuously refine and adjust our solutions to ensure they tangibly improve efficiency.
05

Evolving Support & Services

We continuously evolve our technical support solutions based on user feedback and industry trends. This includes refining product features and service offerings to meet changing application needs. By leveraging open-source ecosystems and standardized components, we systematically enhance the scalability and reusability of our technical support.
06

Long-Term Success Assurance

After resolving your issues, we stay engaged for up to a year with proactive check-ins, because your continued satisfaction is our ultimate measure of success.

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